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Tom™ named Best Care Orchestration Platform by MedTech Breakthrough

Recognition honors the role of Tom in expanding access to primary care through agentic AI CAMBRIDGE, Mass., May 7, 2026 — Lumeris, a leader in health care technology and services, today announced that Tom, its Primary Care as a Service platform, has been named the “Best Care Orchestration Platform”...

Lumeris introduces native audio for Tom, transforming real-time patient conversations

Built with Gemini’s native audio capabilities, the new functionality enables more natural patient interactions. CAMBRIDGE, Mass., April 22, 2026 — Lumeris, a leader in healthcare technology and services, today announced Native Audio for Tom, advancing its...

The rural health crisis is real. The label debate isn’t.

The recent controversy over AI in rural health care began with a single word: “avatar.” Dr. David Carmouche, Lumeris EVP and chief medical & commercial officer, explains why the conversation shouldn’t be about labels, but...

Dr. David Carmouche appointed to federal Healthcare Advisory Committee

The U.S. Department of Health and Human Services (HHS) and the Centers for Medicare & Medicaid Services (CMS) recently appointed Dr. David Carmouche, EVP & chief medical and commercial officer at Lumeris, to the Healthcare...

How ChatGPT Health exposes the flaws in modern primary care

Consumer AI didn’t disrupt primary care — it revealed how far the system had already fallen behind. When 230 million people a week turn to ChatGPT with health questions, it’s not a technology problem. It’s...

Lumeris Launches Ask Tom to deliver agentic analytics for primary care

New capability expands Tom™ to give health system leaders conversational access to enterprise data and insights CAMBRIDGE, MA, March 18, 2026 — Lumeris, a leader in health care technology and services, today announced the launch of...

Beyond the Visit: How Ochsner Health is Using AI to Transform Primary Care Delivery

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