Privacy Policy

LAST UPDATED: September 2022

Privacy Policy

Lumeris Healthcare Outcomes, LLC and its affiliated corporate entities (together, ‘Lumeris’) respects your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we collect through platforms, services, and websites that link to this Privacy Policy.

Collection of Data

Lumeris may collect the following types of information when you use any Lumeris website, platform, or service:

  • Personal information you provide directly (including your name, address, telephone number, and email address) when you complete an online registration form, subscribe to our newsletter, request access to a publication, fill out an online form, or respond to SMS texts. You may visit a Lumeris website without identifying yourself or sharing any personal information.
  • Usage data, such as IP address, web browser type/version operating system, and website visit information such as date, time, pages viewed, and amount of time spent on pages.
  • Aggregate, non-personally identifiable information, such as the number of weekly visits or page views to the Lumeris websites.
  • Any information you send to Lumeris via email, including specifically any general inquiries made to any of the addresses on the Contact page of the Lumeris website. This includes any comments or other notes you provide in any free form text boxes on the Contact page.

How We Use the Data We Collect

 The information we collect may be used in any of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To provide services, feedback, or other requested information related to the website, service, or platform.
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To administer a contest, promotion, survey, or other site feature
  • To provide you with updates, advertisements, and announcements concerning our products and services and to send you news and industry updates
  • To respond to your inquiries and fulfill your requests, such as to send you publications or newsletters
  • To send you advertising/promotional material from our affiliates and strategic partners

Sharing and Disclosure of Data

Lumeris does not sell or provide your information to list brokers or similar mass marketing entities. We may, however, provide information about you to our affiliates, business partners, and/or to vendors with whom we have contracted with in order to better serve your interests and/or to support targeted promotions and sales activities. Additionally, we may share your information with certain third parties, including specifically your healthcare provider and staff, who have contracted with Lumeris for the provision of certain services.

Additionally, the information we collect may be disclosed:

  • To our affiliates for the purposes described in this Privacy Policy
  • To our third-party service providers who provide services such as website hosting, data analysis, IT services, customer service, email delivery services, auditing services, and other similar services to enable them to provide services
  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding)
  • As we believe is appropriate to comply with the law, enforce our website policies, or to protect ours or others’ rights, property, or safety.


We implement a variety of security measures to maintain the safety of your personal information.


Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the website’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future and for the uses described in this Privacy Policy. If you do not want information collected through the use of cookies, there is a simple procedure available in most browsers that allows you to decline the use of cookies.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


If at any time you would like to opt-out from receiving promotional emails from us, we include detailed unsubscribe instructions at the bottom of each email. Certain other Lumeris services may have their own respective opt-out policies that you should review if you wish to discontinue those services.

Links to Third Party Websites

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties.

California Online Privacy Protection Act

We do not engage in the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services. We do not respond to Web browser “do not track” signals. Additionally, third parties do not collect personally identifiable information about your online activities through our website.

Use of Sites by Minors

Our website, products, and services are not directed to individuals under the age of 13, and we request that these individuals not provide personal information through Lumeris websites.

Online Privacy Policy Only

This Privacy Policy applies only to information collected through our websites and not to information collected offline.

Changes to Privacy Policy

We may change this Privacy Policy at any time. Please look at the “Last Updated” legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the website. Your use of the website following these changes means that you accept the revised Privacy Policy.

Terms of Use

Please also visit our Terms of Use establishing the use, disclaimers, and limitations of liability governing the use of our website at

Your Consent

By accessing our website, you consent to the then-current version of this Privacy Policy.

Contacting Us

For any questions regarding this Privacy Policy, you may contact us using the information below.

Lumeris Healthcare Outcomes, LLC
13900 Riverport Drive
Saint Louis, Missouri 63043

© 2022 Lumeris Healthcare Outcomes, LLC.

Lumeris is the owner of numerous trademarks that appear throughout the website. No license is granted to anyone for any use thereof and all rights are reserved.