Recognition honors the role of Tom in expanding access to primary care through agentic AI
CAMBRIDGE, Mass., May 7, 2026 — Lumeris, a leader in health care technology and services, today announced that Tom, its Primary Care as a Service platform, has been named the “Best Care Orchestration Platform” in the 10th annual MedTech Breakthrough Awards. The award recognizes Tom for its ability to coordinate care across complex patient populations inside primary care teams’ clinical workflows.
Tom is the industry’s most advanced AI-powered Primary Care as a Service platform, acting as a proactive care team member embedded directly in clinical workflows to surface evidence-based insights, extend the capacity of physician teams, and reduce administrative complexity. Tom continuously identifies and acts on the best next action across a provider’s entire patient population, and recently expanded to include Ask Tom, conversational access to enterprise data and insights, and Native Audio for Tom, real-time speech-to-speech capabilities for patient interactions.
“Tom was built to do what most digital health platforms don’t: reason on massive amounts of data and take action, not just surface insights, moving primary care from episodic visits to the continuous and always available, coordinated care that patients need,” said Jean-Claude Saghbini, chief technology officer and president of technology services at Lumeris. “This recognition reflects the dedication of our team and the opportunity ahead to transform how primary care is delivered.”
Nearly 100 million U.S. adults lack access to primary care, and the country faces a projected shortage of nearly 90,000 physicians over the next decade. Tom was built to close this gap by helping providers manage rising demand, reduce administrative burden, and deliver better outcomes at lower cost.
“Beyond just generating insights, Tom takes action so primary care can scale access without sacrificing quality or humanity. Tom’s real-time insights, coordinated workflows, and proactive patient engagement lower cost and deliver better results,” said Steve Johansson, managing director, MedTech Breakthrough. “We extend our sincere congratulations to the entire Lumeris team for a well-deserved 2026 MedTech Breakthrough Award win.”
The MedTech Breakthrough Awards program has spent a decade recognizing the companies driving meaningful progress and improving patient care across the global health and medical technology industry. This year’s program drew a record-breaking number of nominations from leading companies and startups across more than 20 countries, reflecting the growing global impact and momentum of the digital healthcare industry.
The complete list of 2026 MedTech Breakthrough Award recipients is available at https://medtechbreakthrough.com/. Learn more about Tom and schedule a demo.
About Lumeris
Lumeris is a leader in healthcare technology and services advancing the future of primary care through Tom, its AI-powered Primary Care as a Service platform designed to function as a proactive member of the care team embedded directly in clinical workflows. Tom autonomously supports best next actions that help providers expand capacity, improve patient access, and reduce administrative burden while enabling more personalized, scalable care delivery. Built on more than two decades of primary care and value-based care experience, Tom reflects Lumeris’ deep experience supporting health systems and physician organizations nationwide and operating Essence Healthcare, its leading Medicare Advantage plan. Founded in 2010, Lumeris is headquartered in St. Louis with additional operations in Cambridge, Massachusetts, including its Tomorrow Labs innovation hub. The company employs more than 1,200 engineers, clinicians, and healthcare specialists. Learn more at Lumeris.com.
About MedTech Breakthrough
Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the MedTech Breakthrough Awards program is devoted to honoring excellence and innovation in medical & health technology companies, products, services and people. The MedTech Breakthrough Awards provide a platform for public recognition around the achievements of breakthrough healthcare and medical companies and products in categories that include Patient Experience & Engagement, Health & Fitness, Medical Devices, Clinical Administration, Connected Healthcare, Medical Data, Healthcare Cybersecurity and more. For more information visit MedTechBreakthrough.com.
Tech Breakthrough LLC does not endorse any vendor, product or service depicted in our recognition programs, and does not advise technology users to select only those vendors with award designations. Tech Breakthrough LLC recognition consists of the opinions of the Tech Breakthrough LLC organization and should not be construed as statements of fact. Tech Breakthrough LLC disclaims all warranties, expressed or implied, with respect to this recognition program, including any warranties of merchantability or fitness for a particular purpose.
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