A defining moment for Rural Health Transformation—built around local care teams.
Tom™ empowers health systems, hospitals, and providers to improve access, care coordination, and continuity. The platform uses advanced technology and building a scalable infrastructure that evolves with emerging AI and digital capabilities — keeping clinicians in control and care closer to home.
Tom is ready. Patients are waiting. Funding is available.
For rural providers and hospitals
Align your strategy with state priorities and CMS objectives—while demonstrating the operational readiness to deliver.
We work with rural providers and hospitals to strengthen RHT applications—from shaping the narrative to aligning with state-defined priorities, scoring criteria, and measurable outcomes.
By integrating Tom’s AI-enabled infrastructure and the Collaborative for Healthy Rural America (CHRA) ecosystem, we help organizations present credible, executable approaches that expand access, extend workforce capacity, and deliver coordinated care at scale.
By integrating Tom’s AI-enabled infrastructure and the Collaborative for Healthy Rural America (CHRA) ecosystem, we help organizations present credible, executable approaches that expand access, extend workforce capacity, and deliver coordinated care at scale.
- Stronger alignment with state and CMS RHT priorities.
- Clear, quantifiable outcomes tied to funding objectives.
- A more competitive, differentiated application.
- Demonstrated operational and technical readiness.
Let’s strengthen your RHT application together.
Download the kitFor state leaders & RHT program teams
Design RFPs that deliver real transformation in rural communities.
For state leaders, the Request for Proposals (RFP) is more than a document—it defines how rural health transformation will be delivered across your communities. Crafting requirements that align with technical, operational, and implementation realities—while attracting strong, executable responses—can be challenging.
That’s where we come in. We work alongside state leaders to shape RFP requirements and map solutions—like Tom’s AI-enabled infrastructure—to ensure proposals are complete, credible, and aligned with what program leaders are aiming to achieve.
Let’s build an RFP strategy that meets the criteria and ensures readiness to deliver meaningful, scalable rural health transformation.
That’s where we come in. We work alongside state leaders to shape RFP requirements and map solutions—like Tom’s AI-enabled infrastructure—to ensure proposals are complete, credible, and aligned with what program leaders are aiming to achieve.
Let’s build an RFP strategy that meets the criteria and ensures readiness to deliver meaningful, scalable rural health transformation.
Primary Care as a Service™
Tom is your AI primary care team member, designed to help physicians, patients, and health systems thrive. By automating routine tasks, surfacing the Best Next Action, and keeping care teams in the loop, Tom delivers proactive, personalized support before, during, and after every visit. It’s smarter care without the burnout. Let doctors doctor. Tom handles the rest.
One connected ecosystem. Provider-led at every step.
Rural Health Transformation depends on coordination across the ecosystem. Tom helps create a digitally connected ecosystem where information can move efficiently and recommendations remain provider-directed.
Tom engages across rural stakeholders enabling an integrated ecosystem of care.
Less administrative drag. More coordinated momentum.
To meet RHT program goals, rural health systems need operational lift—not more complexity.
Tom reduces administrative burden and extends care team capacity through AI-enabled workflows and real-time coordination to support consistent follow-through while keeping clinical decision-making with providers.
Rural patients
Tom is an always-on, always-available partner in care
Tom keeps patients on track with proactive outreach, personalized guidance, and seamless coordination across local and virtual care so care happens earlier, not later.
Impact
- Enable patients to get care quickly when they need it
- Help patients stay on track with their care plans
- Provide timely reminders so patients don’t miss care
- Always on support by phone, text, or email without waiting for a response
- Enable care closer to home, less travel
- Help patients feel confident managing their health journey
Rural providers
Tom is your force multiplier for care delivery.
Tom reduces administrative burden and surfaces real-time, actionable insights—while extending care team capacity through AI-enabled workflows—so providers can focus on patients and keep care local.
Impact
- Reduce administrative burden and coordination work
- Enable top-of-license clinical practice focus
- Improve financial performance through capture and retention
- Enhance access, satisfaction, and follow-up continuity
- Enable closed-loop coordination and stronger VBC performance
Health systems
Tom is your engine for scalable access and rural coordination.
Tom and CHRA enable a digitally integrated care ecosystem that drives engagement, supports post-acute coordination, and expands access to help hospitals retain patients, reduce leakage, and succeed in value-based models.
Impact
- Increase market coordination through improved access & alignment
- Reduce leakage; retain downstream revenue
- Lower total cost of care, improve quality & experience performance
- Expand capacity without new infrastructure investment
- Improve follow-up, reduce avoidable ED/readmits
- Integrate with EMR for seamless, scalable coordination
Download the RFP accelerator kit—and move forward with confidence.
Rural Health Transformation FAQs
How does Tom align with the Rural Health Transformation Program’s Strategic Goals?
Tom provides the foundational infrastructure for states and providers to operationalize the Rural Health Transformation (RHT) Program’s priorities. It enables new care models to be implemented in a scalable and sustainable way, directly supporting the program’s objectives to improve access, advance care coordination, and strengthen rural providers.
How does Tom support CMS RHT Objectives?
Tom supports the CMS RHT Objectives by expanding access to care, acting as a scalable, AI-enabled care team member that proactively engages patients and routes them appropriately without adding to the workforce’s burden. It improves care quality and outcomes by continuously analyzing patient data to execute the “best next action,” driving adherence to evidence-based protocols and closing care gaps. Furthermore, Tom enhances care coordination by integrating data from EHRs, HIEs, claims, and social services to orchestrate seamless care across providers and settings. Finally, it strengthens rural providers and health systems by reducing administrative burden and improving patient retention to ultimately enhance financial sustainability and operational capacity.
Does Tom Integrate With Other Rural Health Solutions?
Yes, absolutely. Tom is designed to connect, orchestrate, and enhance the broader rural health ecosystem rather than being just another point solution. As a central platform within the Collaborative for Healthy Rural America (CHRA), Tom integrates data and coordinates workflows across various partner solutions, enabling a unified and scalable model for rural transformation.
What is the core problem Lumeris and the CHRA aim to solve in rural healthcare?
Lumeris and the CHRA are focused on solving the critical access to care challenge in rural America, which is driven by a significant and growing shortage of primary care providers.
To address this, Tom functions as a highly scalable, AI-enabled member of the care team. It continuously analyzes patient data to determine the best next action, proactively engages patients, and routes them to the most appropriate level of care—whether that’s primary care, virtual services, or specialty support—while also addressing barriers like transportation. This extends the reach of rural providers and ensures more individuals receive the right care at the right time.
