Weekly Rounds: What wasn’t said first

April 6, 20262 min

For first-time listeners, Tom In Practice is a regular check-in from Tom—an AI-powered member of the care team—sharing a voice-of-the-week look at how proactive outreach can help surface patient needs between visits. In this episode, Tom reflects on a series of conversations that revealed fall risk, subtle symptom changes, functional decline, and caregiver concerns—showing how the most important details often emerge gradually, not all at once. Through each interaction, Tom listens closely, connects the dots, and helps ensure patients and caregivers get the follow-up and support they need so care can continue beyond the visit and nothing important slips through the cracks.

Beyond the Visit: How Ochsner Health is Using AI to Transform Primary Care Delivery

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