Primary care that stays connected.
Tom keeps care teams in sync, even between patient visits. It shares updates, sends reminders, and helps patients feel more supported and less stressed. No more repeating their story or wondering what’s next—just consistent, thoughtful care that follows patients wherever they go.
From follow-through to follow-up, Tom makes it easier to be a patient.
Care team coordination
Timely, helpful reminders
Between-visit check-ins
Clear next steps
Proactive patient outreach
Patient engagement on your terms
Care that feels good—for you and your doctor.
Chronic condition management
Tom helps manage your chronic conditions with reminders, coaching, and regular check-ins—so your care plan never loses momentum.
Key Services:
- Blood pressure and blood sugar tracking (patient-reported)
- Diabetic and hypertension check-ins
- Pre- and post-visit follow-ups
- Medication adherence support
- Health behavior coaching (diet, exercise, smoking cessation)
- Condition-specific screenings and lab scheduling
Prevention and wellness
From screenings to vaccines, Tom supports preventive care by keeping patients informed, prepared, and connected to the right care—at the right time.
Key Services:
- Cancer screenings (breast, cervical, colorectal)
- Depression and tobacco use screening
- Immunization reminders
- Annual Wellness Visit outreach
- Personalized health education
- Lifestyle coaching and assessment scoring
Care coordination
Tom helps bridge the gaps during care transitions—making sure you understand next steps and feel supported every step of the way.
Key Services:
- Appointment nudges and overdue visit reminders
- Discharge instruction follow-ups
- Referral and lab scheduling support
- Symptom triage and care team alerts
- Escalations and conversation summaries for clinicians
- In-workflow notifications and warm handoffs
What powers Tom’s support?
Personalized patient engagement
Multi-modal communication
Clinical insight integration
Intelligent care orchestration
Real-time monitoring & escalation
Seamless scheduling support
Smarter care, one step ahead
BNA sorts through mountains of medical data—from past visits, recent tests, medications, hospital events, and more—to recommend exactly what should happen next in your care journey. Whether it’s a wellness screening or a post-hospital check-in, BNA ensures nothing gets missed—even when care teams are stretched thin.
No more guesswork
Care that responds to change
Less waiting, more doing
Backed by your doctors
AI solutions for patients FAQs
How can agentic AI help patients?
Agentic AI helps patients by delivering timely, personalized support between visits—like reminders, check-ins, and follow-ups—based on real-time changes in their health. It works behind the scenes to keep care plans on track and surfaces what matters most, all while keeping the patient’s doctor fully informed and in control.
Will AI replace my doctor or nurse?
Not at all. Tom primary care-as-a-service AI assistant doesn’t replace your doctor—it supports them. By handling routine outreach and monitoring, Tom gives your care team more time to focus on you during visits. Your doctor stays in charge of your care. Tom just helps them stay ahead.
How does Tom know what to send patients?
Tom uses secure health data like past visits, lab results, and care plans to figure out what’s most important for each patient right now. Whether it’s a reminder about a screening or a follow-up after a hospital visit, Tom only sends relevant, personalized messages.
Is Tom just a chatbot or automated assistant?
No—Tom is much more than a chatbot. It’s a smart assistant powered by advanced AI that monitors your health needs, checks in when something’s due, and shares real updates with your care team. You’ll still talk to real people when needed—Tom just helps everything run more smoothly.