Industry insights • November 6, 2025

Why Clinicians and Care Teams Should Be Asking About Agentic AI  

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Clinicians and care teams everywhere feel the strain of doing more with less, like we all do. They have less time, less staff, and less margin for error. Burnout, administrative overload, and the fear of missing something important in the rush of daily practice are regular stressors that they deal with everyday. But it doesn’t have to be like this. Agentic AI is on the cutting edge, emerging as a powerful ally and one that helps clinicians regain control, reduce burdens, and focus on what matters most: delivering exceptional patient care.¹

Unlike traditional AI, which only predicts or recommends, agentic AI autonomously takes the best next action in workflows. When paired with generative AI, it can also automate documentation, summarize information, and support patient communication, giving care teams the tools to close gaps, prevent burnout, and deliver consistently better outcomes.²

Throughout this article, you’ll discover the value of agentic AI for clinicians and care teams, and why asking for investment in these solutions should be a priority conversation with health system and IT leaders today.

Restoring Time and Reducing Burnout

By offloading time-consuming tasks such as documentation, follow-ups, and monitoring between visits, agentic AI eases the burden on clinicians. It complements rather than replaces clinical expertise, giving clinicians more freedom to focus on meaningful patient interactions.

As healthcare shifts from volume to value, agentic AI helps teams close care gaps, manage populations, and meet quality benchmarks—while reducing unnecessary complexity. Clinicians should be asking their organizations for these tools now, as they directly relieve documentation burden and expand capacity for outcomes-based care.

Clinicians often spend more than an hour documenting electronic health records (EHRs) for every hour spent with patients, contributing to both burnout and inefficiencies.¹ Some agentic AI systems have been shown to lower cognitive workload by up to 52%.2

Outcome for Care Teams: Reduced administrative burden, restored time for patient interactions, and improved work-life balance.

Enhancing Clinical Confidence and Decision-Making

Agentic AI surfaces timely, guideline-aligned insights right in the context of the patient record. Clinicians stay in control of every decision, but now with sharper visibility into risks, gaps, and opportunities for intervention—inside and outside of visits.

Many clinicians worry AI will distract or lead them down a path that isn’t productive. In practice, agentic AI enhances decision-making by pulling the right patient information to the surface, suggesting evidence-based best next actions, and keeping care on track.

Another important area where AI supports clinical decision-making is in prescription accuracy and drug management. AI algorithms can analyze patient history, genetic information, and drug interaction data to identify potential adverse drug reactions before they occur, thereby reducing medication errors and patient risk.² These tools are designed to support clinical reasoning, not override it.

Outcome for Care Teams: Improved decision quality, stronger safety measures, and maintained clinical autonomy.

Supporting Team-Based Care

Effective coordinated care depends on seamless communication and accurate handoffs between physicians, nurses, care managers, and specialists. Yet in today’s fragmented healthcare environment, patients too often fall through the cracks. Missed follow-ups, overlooked screenings, and delayed referrals are common and costly.

Agentic AI acts as a digital teammate, ensuring that care tasks are not only assigned but intelligently routed to the right professional at the right time. By monitoring task completion, surfacing reminders, and orchestrating next steps, Agentic Intelligence reduces the risk of errors and creates accountability across the care team.

Beyond handoffs, Agentic AI enhances navigation, referrals, and patient education. For example, Agentic AI, like Tom by Lumeris, can autonomously follow-up with patients with post-discharge follow-ups or deliver tailored education materials directly to patients. This ensures patients remain engaged, informed, and supported throughout their care journey.

Outcome for Care Teams: The result is smoother workflows, fewer missed opportunities for intervention, and care teams empowered to operate at the top of their license.

Improving the Patient Experience- Between Visits Too

For many patients, support ends once the office visit concludes. Agentic AI changes that by providing thoughtful, proactive check-ins, reminders, and nudges. This continuity can improve adherence, helps build trust, and reassures patients that their care team is with them between visits and not just during appointments.

Agentic AI also reduces administrative burden so clinicians can focus on their patients. By handling repetitive, time-consuming tasks like routine visit scheduling, screening reminders, and post-discharge follow-ups, it frees up time for direct patient care. In the U.S., healthcare professionals spend approximately 25% of their working hours on administrative duties.²

Outcome for Care Teams: More patient-facing time, less cognitive fatigue, and improved patient trust and satisfaction.

Proactively Managing Chronic Disease

Diabetes and hypertension are two of the most common, and most costly, chronic conditions facing health systems today. Too often, care teams are forced to respond only after complications occur, whether it’s uncontrolled blood sugar or a hypertensive crisis. Agentic AI shifts this model toward proactive, continuous management.

By flagging early warning signs, monitoring patient reported readings, and initiating timely preventive interventions, Agentic Intelligence agents can help care teams identify risks before they escalate into crises. Automated outreach, whether for nudges for medication adherence, or alerts to rising blood pressure readings, can help to keep patients engaged in their care and reduces the burden on clinicians.

Evidence shows this approach reduces avoidable ER visits, hospitalizations, and long-term costs.3 Even more importantly, it empowers patients to take an active role in their health and helps care teams stay ahead of preventable complications.

Outcome for Care Teams: Earlier interventions, fewer complications, and stronger preventive outcomes.

Seamless Integration with Workflows and Value-Based Care

Too often, new technology fails in healthcare because it makes life harder for clinicians instead of easier. Clinicians already juggle packed schedules, so any tool that slows them down quickly loses traction. Agentic AI takes a different approach. It fits directly into the systems care teams already use, like the EHR, and it delivers the right insights to the right person at the right time.

This seamless fit matters because it not only saves time but also builds confidence. When technology feels like a natural extension of daily practice rather than a distraction, adoption accelerates. Over time, this consistent performance becomes the backbone for scaling AI.

Equally important, Agentic AI can align with value-based care priorities. By supporting accurate documentation, prompting preventive screenings, and flagging patients at risk for readmissions, it helps organizations achieve quality benchmarks while improving patient outcomes. In this way, IT investments directly contribute to both clinical success and financial sustainability.

Outcome for Care Teams: Seamless adoption, consistent performance, and alignment with quality benchmarks.

Conclusion: Why Request Agentic AI Now

Agentic AI empowers clinicians and care teams with better outcomes, fewer gaps, and more fulfillment. By handling the in-between, before and after visits, it ensures patients stay connected, supported, and cared for, without adding more to clinicians’ plates. The question isn’t if this will become standard, it’s when.

Now is the time to ask your health system leaders to bring agentic AI to the front lines of primary care. The sooner it becomes part of your workflow, the sooner clinicians, health systems, and patients alike will benefit.

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References

1. Reddy, S. (2024). Generative AI in healthcare: An implementation science informed translational path on application, integration and governance. Implementation Science, 19(27). https://implementationscience.biomedcentral.com/articles/10.1186/s13012-024-01357-9

2. Hinostroza Fuentes, V. G., Abdul Karim, H., Toledo Tan, M. J., & AlDahoul, N. (2025). AI with agency: A vision for adaptive, efficient, and ethical healthcare. Frontiers in Digital Health, 7. https://pmc.ncbi.nlm.nih.gov/articles/PMC12092461/

3. Jiang, F., Jiang, Y., Zhi, H., et al. (2017). Artificial intelligence in healthcare: Past, present and future. Stroke and Vascular Neurology, 2(4), 230–243. https://svn.bmj.com/content/2/4/230

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