Chosen by healthcare institutions that choose to lead.

Tom, our Primary Care as a Service platform, puts high‑quality care within reach for every patient—across any payer type. Backed by Lumeris’ 15+ years of delivery enablement leadership, we help healthcare networks expand access, improve outcomes, and thrive in change.

Turning complexity into measurable results

Health organizations choose Lumeris because our Primary Care as a Service (PCaaS) model enables the benefits that matter most—improved margins, stronger clinician engagement, and better patient outcomes—across all patient populations and payer products.

Expanded access and stronger patient engagement

Tom, our AI-powered care orchestration platform, scales primary care capacity, reduces clinician burden, and keeps patients connected through proactive outreach and personalized support—improving retention, outcomes, and total cost of care across every payment model.

Financial performance

Unlock new margin through shared savings, optimized contracts, and efficient care delivery. Our partners have achieved $100+ PMPM savings in MA and 3.8x more favorable provider economics through risk-sharing payer contracting.

Speed to value

Avoid years of trial-and-error. We bring experienced teams, proven playbooks, and turnkey technology to fast-track your results.

Aligned incentives

We help health systems design funds flow models and governance structures that align physicians, executives, and payers—creating shared ownership of success.

Risk readiness across all LOBs

For health systems extending Tom into value-based programs, we bring proven expertise to evaluate, enter, and perform in models like ACO REACH, MSSP, Commercial, Medicaid, and Medicare Advantage.

Clinician engagement

Reduce burnout and improve performance by simplifying workflows, embedding real-time insights into electronic health records, and coaching physicians to practice at the top of their license.

Meeting the demand for primary care today. Shaping the delivery model of tomorrow.

Health systems are under pressure to do more with less. Tom, our AI-powered Primary Care as a Service platform, meets today’s demand—making care more connected, accessible, and sustainable. Built on decades of experience and fueled by billions of real-world data points, Tom adapts with rapidly evolving AI to define the care model of tomorrow.

Transform operations. Maximize impact.

Tom integrates seamlessly into existing infrastructure to unify fragmented data, close care gaps, and strengthen value-based performance. Built on scalable, secure architecture with Google Cloud, Tom intelligently automates administrative tasks, supports national reach, and enables rapid innovation through evolving AI models.

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More than advice, a partner in the work 

We don’t drop off playbooks and walk away. Our teams work closely with yours, aligning incentives, sharing risk, and staying accountable for results. Healthcare transformation isn’t outsourced, it’s built together.
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Outcomes you can expect
Lumeris partner achievements include:
$100+

Monthly savings per member in Medicare Advantage

Our partners achieve over $100 PMPM in Medicare Advantage savings through aligned incentives and proactive care.

94%

Average quality scores

Our Medicare ACO partners consistently reach 94% average quality scores, exceeding national benchmarks.

21%+

Improvement in documentation accuracy

Our enablement model drives more than 21% improvement in documentation accuracy, ensuring better quality and risk capture.

30–50%

Increase in shared savings

Health systems partnering with Lumeris see a 30–50% increase in shared savings within the first two performance years.

Lumeris has been a strategic partner helping with our value-based structure. Their deep understanding of practice transformation, utilization, and care management has been instrumental in our success. They have played a pivotal role enhancing our value-based performance by providing robust analytics which saved us from hiring a full team of data scientists, all while garnering positive feedback from physicians.

Patrick Young

President of Population Health,
Hackensack Meridian Health

Lumeris brings an actionable data platform and proven population health capabilities. Their solutions create value for patients and team members by integrating cutting-edge technology, advanced analytics, streamlined automation, and aligned and intuitive human processes that drive clinical impact, program performance, and team member engagement and fulfillment to optimize our value-based efforts across network.

Lakshmi Halasyamani, MD

Chief Clinical Officer for Endeavor Health

Frequently asked questions

Meet Tom

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