Author: Karen Appold

14 Ways Insurers Can Improve Patient Experiences

August 12, 2019 | By

The healthcare industry is slowly starting to implement the type of consumer engagement best practices that have been hallmarks in the retail, travel, and financial industries for years: listening to individuals and designing personalized solutions to incentivize outcomes. Debbie Zimmerman, MD, Corporate Chief Medical Officer of Lumeris and Essence Healthcare, discusses how aligned incentives can (…)


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